CRM & Pipeline
๐ค Contact records with full history
Every interaction โ message, booking, payment, note โ stored against every contact. Your entire client relationship, visible in one place.
๐ Visual pipeline board
Drag-and-drop Kanban view from first enquiry to paying client. Move a card, trigger an automation. See exactly what stage every lead is at.
๐ท Smart tagging and segmentation
Tag contacts by segment, status, source, or any custom criteria. Filter your list and communicate with precisely the right group at the right time.
๐ฅ CSV import in minutes
Bring your existing client list in a single upload. Map your columns, set your tags, and your entire database is in Komunzy in under 15 minutes.
Automations
โก Missed call text-back
Every missed call triggers a warm, personal SMS within 60 seconds โ automatically, while you are with a client.
๐ Multi-step workflow builder
Build sequences of SMS, emails, delays, and actions. Trigger on any event: form submitted, tag added, booking confirmed, payment received.
๐ Booking reminders and follow-ups
3-touch reminder sequence for every booking. Post-appointment follow-up. Re-booking nudge. All automatic, all personalised.
๐ฏ Pre-built templates by business type
Activation templates for your sector โ ready to switch on in minutes, not weeks. Customise the copy; the logic is already built.
Communications
๐จ Unified inbox โ all channels
SMS, email, Facebook Messenger, Instagram DMs, WhatsApp โ every conversation in one inbox. One notification. Zero missed messages.
โ๏ธ Email campaigns
Send broadcast emails to any segment of your contact list โ renewal notices, promotions, newsletters โ with open and click tracking.
๐ฌ Two-way SMS
Send and receive SMS from a dedicated Komunzy number. All conversations logged against contact records automatically.
๐ Live chat widget
Add a chat bubble to any website or landing page. Messages appear in your Komunzy inbox alongside every other channel.
Payments
๐ Payment links
Generate a shareable payment link for any product or service in one click. Send via WhatsApp, SMS, or email. Get paid instantly.
๐งพ Professional invoicing
Create and send itemised invoices with your branding. Auto-generated PDF receipt on payment. Full records in your Payments dashboard.
๐ณ Stripe integration
Accept card payments securely via Stripe. Available in Australia, Hong Kong, Singapore, Malaysia, Philippines, Indonesia and 40+ other markets.
๐ Recurring subscriptions
Set up monthly or term-based subscription products. Automatic billing, automatic receipts, automatic records โ no manual chasing.
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